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Customer conversations are becoming autonomous, and SalesIQ updates suggest the shift is already underway
Zoho SalesIQ’s Summer Release introduces updates across AI, automation, WhatsApp, knowledge management, and customer engagement. Discover the latest SalesIQ updates, including Zia Agents, Bring Your Own AI, AI-assisted routing, Dynamic FAQs, webhook automation, and more.

Erica Tamparong
5 min read


11 Years On, SalesIQ Isn't Just A Chat Tool Anymore
What started as a live chat tool is now something far more intelligent. With new AI features, smarter bots, and tighter integrations, SalesIQ just quietly reshaped how we connect with customers. These aren’t just updates—they’re upgrades that change how support teams work, respond, and grow. If you're already using SalesIQ (or considering it), this roundup is worth your time. See what’s new—and what’s next.

Erica Tamparong
4 min read
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