top of page


No Native Payroll in Zoho Books? Here’s How We’ve Solved It for Clients
Australian businesses using Zoho Books have long faced a payroll gap—until now. With the new integration between CloudPayroll and Zoho Books, you can sync payroll data directly, reduce errors, and stay STP compliant without manual workarounds. In this blog, we explain why this change matters, how it simplifies compliance and reporting, and what it means for businesses ready to go all-in on Zoho.

Erica Tamparong
2 min read


11 Years On, SalesIQ Isn't Just A Chat Tool Anymore
What started as a live chat tool is now something far more intelligent. With new AI features, smarter bots, and tighter integrations, SalesIQ just quietly reshaped how we connect with customers. These aren’t just updates—they’re upgrades that change how support teams work, respond, and grow. If you're already using SalesIQ (or considering it), this roundup is worth your time. See what’s new—and what’s next.

Erica Tamparong
4 min read


AI Is Quietly Transforming Zoho — Here’s Everything That’s New
AI is no longer a future plan for Zoho; it’s already built into the tools you use every day. From CRM to Mail, Desk, and Analytics, we’ve compiled the most important AI updates in one place. This blog helps Zoho users and business leaders catch up without digging around.

Erica Tamparong
5 min read


Stay in the Loop: Exploring Zoho Cliq’s AI Conversation Summary Feature
Struggling to keep up with endless team chats? Discover how Zoho Cliq’s new AI-powered conversation summary feature cuts through the noise—helping you stay informed, boost productivity, and make smarter decisions without the overwhelm.

Erica Tamparong
3 min read


How to Get More Out of Your Team With Zoho
Want to boost your team’s performance without hiring more people? Learn how to get more out of your team with Zoho by automating tasks, reducing admin work, and streamlining your processes. Discover the smarter way to work—and why the right tools make all the difference.

Erica Tamparong
2 min read


One Way FWRD: A Step-by-Step Approach to Seamless Zoho Implementation
Zoho is a powerful suite of 60+ business apps; but you don’t need them all, just the right ones for your business. FWRD, a Zoho partner for over 13 years, helps tailor and implement the perfect solution through a 9-step roadmap. From diagnostics and process mapping to integration, training, and ongoing support, FWRD ensures your Zoho system runs like it was built just for you—streamlining operations and driving real ROI.

Erica Tamparong
3 min read


The Critical Benefits of CRM for B2B Companies
Think B2B is all about long sales cycles and spreadsheets? Think again. Most companies are missing the one system that could fix broken funnels, weak lead gen, and customer drop-off. CRM isn't just a tool—it’s your growth engine. Find out how it’s changing the game for B2B teams.

Erica Tamparong
4 min read


7 Ways Your Remote Team Can Boost Productivity With Zoho One
Remote work brings freedom—but also challenges. From communication gaps to project tracking struggles, managing a remote team isn’t simple. Discover how Zoho One’s powerful suite of 60+ integrated apps helps remote teams boost collaboration, automate workflows, and drive real business growth. Learn seven proven strategies to transform how your remote team works.

Erica Tamparong
7 min read


How to Simplify Your Payroll Process With Zoho Payroll
Streamline payroll with Zoho Payroll—automate tax calculations, ensure compliance, and simplify salary payments in just a few clicks!

Erica Tamparong
5 min read


Top Benefits of Investing in a CRM System for Your Business
Boost efficiency, strengthen customer relationships, centralize data, and improve sales with a CRM system for better business growth.

Erica Tamparong
4 min read


How to Transform Your Field Service Operations Through Zoho FSM
Poor communication hurts field service operations. Zoho FSM bridges the gap, ensuring real-time updates, fewer delays, and happier customers

Erica Tamparong
4 min read


Zoho Backstage: The Ultimate Solution for Effortless Event Management
Planning events for your business is a big responsibility. With Zoho Backstage, you can streamline the process with its hassle-free system.

Erica Tamparong
6 min read


Why Do Self-Implemented CRM Systems Fail?
Self-implemented CRM systems fail. Not all companies that adopt a customer-centric approach achieve sales and success. A study on CRM...

Erica Tamparong
4 min read


4 Best Strategies to Improve Sales Performance Through CRM
Strategies to Improve Sales Did you know that 41% of marketers say producing more leads is one of their biggest challenges? This...

Erica Tamparong
8 min read


13 Reasons Why Zoho CRM is for You
FWRD Celebrating 13 Years Partnership with Zoho This year, FWRD and Zoho are celebrating 13 successful years of partnership, and much...

Erica Tamparong
8 min read


Tech-Savvy or Not, FWRD Is 24/7 Ready to Help You
FWRD is 24/7 Ready to Help You! As a business owner, you might be concerned that implementing a CRM system like Zoho could be too complex...

Erica Tamparong
2 min read


"Revolutionize Your Business Marketing Efforts with Zoho's 'Marketing Automation 2.0'"
In the ever-evolving world of digital marketing, staying ahead of the curve is not just a desire; it's a necessity. Marketing automation...
jason0839
3 min read


Celebrating 12 Years of Partnership: Zoho and FWRD CRM
Partnerships that stand the test of time are worth celebrating. Recently, Zoho, the market leading software company, celebrated its...

Frances Blackie
3 min read


Zoho CRM First-Time Setup - How?
A Comprehensive Zoho Guide for Business Owners In today's digital age, customer relationship management (CRM) software plays a crucial...

Frances Blackie
2 min read


Can You Run Your Entire Business With Zoho One?
As a business owner, you're always looking for ways to streamline your operation and save time and money. Zoho One is an all-in-one...

Frances Blackie
3 min read
bottom of page